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Community Information

Community Rules

Last Updated: Friday 1 June 2018

Welcome to your Tigereum Community

Please read the Community Rules carefully as they contain important information about your legal rights, remedies and obligations when you join our Community.
By participating in our Community, you agree to comply with and be bound by these Community Rules. They constitute a legally-binding agreement between you and other members of our Community, governing your access to and use of our Community Platform.



DEFINITIONS

Applications means our Community Platform bots, applications and program interfaces

Code of Conduct means our Code of Conduct published on our Websites

Community means our decentralised community of Community Members who use and support Tigereum digital currency and our Community Platform

Community Content means content on our Community Platform including (i) a Tiger Transfer, (ii) content which a Community Member may create, upload, post, send, receive and store about themselves, such as a profile picture, favicon, nickname, contact details or other materials and personal information, (iii) content licensed or authorized for use by or through our Community Platform from a Corporate Member or third party, and (iv) other content that we make available on or through our Community Platform

Community Fees means fees and charges to Local Partners for their use of our Community Platform

Community Members means Guests, Members, Local Partners, Corporate Partners and Tokenholders (and Membership has a corresponding meaning)

Community Platform means the Websites, Applications and Services

Corporate Partner means a Community Member who provides technical and administration services to support our Community (including the provision of our Community Platform)

Community Rules means these Community Rules (including our Policies)

Create means to create a Tiger Transfer directly with a Local Partner on our Community Platform pursuant to the Standard Terms (and Created and Creating have a corresponding meaning)

Eligibility Requirements means the eligibility requirements to Join our Community which are set out in clause 2

Eligible Person means a person who meets our Eligibility Requirements

Exchange means any listed cryptocurrency exchange where Tigereum can be Created and Redeemed

Guest means a Community Member who accesses and uses our Community Platform on a guest basis without providing Identity Verification

Identity Verification means verifying your identity and address on our Community Platform Interaction means when you interact with a Member on our Community Platform, for example, when you create or redeem a Tiger Transfer (and Interact has a corresponding meaning)

Join means becoming a Community Member to access and use our Community Platform (and Joined and Joining have a corresponding meaning)

Local Partner means a Community Member who has provided Identity Verification and a Security Deposit, and who has the rights and responsibilities of a Local Partner of our Community as set out in these Community Rules

Member means a Community Member who has provided Identity Verification

Policies means our Privacy Policy, Code of Conduct and Standard Terms

Privacy Policy means our Privacy Policy published on our Websites

Redeem means to redeem a Tiger Transfer directly to a Local Partner on our Community Platform pursuant to the Standard Terms (and Redeemed and Redeeming have a corresponding meaning)

Security Deposit means 20,000 Tigereum for a Local Partner, and 50,000 Tigereum for a Corporate Partner

Send means to send a Tiger Transfer by electronic means (for example on social media) to another Member

Services means our associated services, technologies and digital tools

Standard Terms means the terms, published on our Websites, which apply to a direct contract between a Community Member and a Local Partner when Tigereum is Created or Redeemed on our Community Platform

Tax means any tax in your jurisdiction, including value added tax, sales taxes, income tax, financial institution tax and capital gains tax, however described in your jurisdiction

Tax Authority means an appropriate governmental tax agency, tax department and/or tax authority in your jurisdiction

Tiger Help means our help and conflict resolution service available to Community Members on our Community Platform

Tigereum means Tigereum digital currency on the Ethereum blockchain with contract address 0xeee2d00eb7deb8dd6924187f5aa3496b7d06e62a (and “TIG” has a corresponding meaning)

Tiger Transfer means a digital certificate created on our Community Platform when Tigereum is transferred between a Community Member and a Local Partner using our Community Platform

Tokenholder Member means a Community Member who owns Tigereum in their own digital wallet (not on our Community Platform), typically as a trader of Tigereum on crypto exchanges

we,” “us,” or “our,” refers to our Community

Websites means our Community Platform websites www.tigereum.io and www.tigereum.com (and any subdomains, and other websites)

1. About Our Community


1.1 We are a decentralised Community consisting of Community Members who access, use and support our Community Platform for Tigereum digital currency.

1.2 Anyone can Join our Community, subject to meeting our Eligibility Requirements (See Clause 2 below) and complying with these Community Rules.

1.3 When Community Members use our Community Platform, they may enter into contracts directly with each other to create and redeem Tiger Transfers consistent with our Standard Terms, and when they do so they are solely responsible for those contracts as between themselves.

1.4 We have five types of Community Members. Different rights and responsibilities apply to each type of Community Member under these Community Rules. Our five types of Members are (i) Guests, (ii) Members, (iii) Local Partners, (iv) Corporate Partners, and (v) Tokenholder Members.

2. Eligibility Requirements


2.1 You must be at least 18 years old and able to enter into legally binding contracts to Join our Community, and to access and use our Community Platform. If not, you are not eligible to Join our Community or access our Community Platform.

2.2 You represent and warrant that you comply with any applicable export control laws in your local jurisdiction. If so, you are eligible to Join our Community or access our Community Platform.

2.3 You represent and warrant that neither you nor any other Community Member you Send a Tiger Transfer to are: (i) located in a country that is subject to a government embargo or sanction, or that has been designated by a government as a "terrorist supporting" country; and (ii) not listed on any government list of sanctioned, politically exposed, prohibited or restricted persons. If either of those apply, you are not eligible to Join our Community or access our Community Platform.

2.4 Community Members alone are responsible for identifying, understanding, and complying with all laws, rules and regulations that apply to their use of our Community Platform. For example, some countries have laws that restrict the use of digital currencies. In some countries, Community Members may have to register, get a permit or obtain a licence before using our Community Platform or becoming a Member, Local Partner or Corporate Partner. Community Members are alone responsible for identifying and obtaining any required licences, permits or registrations applicable to them in their local jurisdiction.

2.5 Certain activities may be prohibited altogether in your country. Penalties may include fines or other enforcement. If you have questions about how local laws apply to our Community Platform, you should always seek legal guidance. You represent and warrant that your use of our Community Platform complies with all local laws in your jurisdiction. If not, you are not eligible to Join our Community or access our Community Platform.

2.6 You access and use our Community Platform, or certain areas or features of our Community Platform, subject to any conditions or requirements that may apply, such as completing an Identity Verification process, meeting specific quality or eligibility criteria, complying with our Policies, using our Standard Terms and complying with these Community Rules.

2.7 User verification on the Internet is difficult and we do not assume any responsibility for the confirmation of any Community Members’ identity or address. Notwithstanding the above, for transparency and fraud prevention purposes, and as permitted by applicable laws, we may, but have no obligation to:, (i) ask Community Members to provide a form of government identification or other information, or undertake additional checks designed to help verify the identities or backgrounds of Members; (ii) screen Community Members against third-party databases or other sources and request reports from service providers; and (iii) where we have sufficient information to identify a Community Member, obtain reports from public records of criminal convictions or sex offender registrations or an equivalent version of background checks in your local jurisdiction (if available).

2.8 The access to or use of certain areas and features of our Community Platform may be subject to specific policies, standards or guidelines, or may require that you accept additional Community rules and conditions. If there is a conflict between these Community Rules and specific policies, standards or guidelines or additional Community rules and conditions applicable to a certain area or feature of our Community Platform, the specific policies, standards or guidelines and additional Community rules and conditions will take precedence with respect to your access to or use of that area or feature, unless specified otherwise.

2.9 If you access or download any Application from the Apple App Store, you agree to Apple’s Licensed Application End User License Community Rules. Some areas of our Community Platform implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to the Google Maps/Google Earth Additional Community Rules.

2.10 We may at our discretion ban a person from Joining our Community or accessing our Community Platform for any reason. If so, you are not an Eligible Person.

2.11 These Eligibility Requirements do not apply to Tokenholder Members.

3. Guest Members


3.1 An Eligible Person may Join our Community as a Guest.

3.2 You may use our Community Platform on a casual basis to Create or Redeem a Tiger Transfer with a Local Partner, and to send Tiger Transfers to another Community Member.

3.3 The following aggregated daily limits apply to your use of our Community Platform: (i) Tigereum to the value of US$250 when you use Bitcoin, Ethereum, card payment or cash without Identity Verification; and (ii) Tigereum to the value of US$1000 when you use cash and Identity Verification is provided to the Local Partner at that time.

3.4 Our Standard Terms apply to any contract made directly between you and a Local Partner when using our Community Platform.

3.5 Notwithstanding that you may not provide Identity Verification, when you use our Community Platform as a Guest from time to time, we may collect data which is publicly available about you when you interact with our Community where this is reasonably required for us to monitor your use of our Community Platform, to monitor your aggregate daily limits, and to monitor your compliance with our Community Rules. This may include data about your IP address, location, device ID, social media ID and publicly available personal information we collect from those sources.

3.6 We may also ask you to voluntarily provide additional information about yourself when we detect that you are regularly accessing and using our Community Platform.

4. Members


4.1 An Eligible Person may Join our Community as a Member.

4.2 Members must provide Identity Verification, and upon doing so you will be granted access to additional features on our Community Platform.

4.3 If you are an Eligible Person, you can Join as a Member by using an email address or mobile phone number and creating a password, or through your account with certain third-party social networking services, such as Facebook or Google, and by providing your Identity Verification.

4.4 You must provide accurate, current and complete Identity Verification and other information during our registration process. You must keep your Identity Verification information up-to-date at all times in your profile on our Community Platform.

4.5 You may not Join more than once. You may not assign, pass control over, or otherwise transfer your Membership to another party.

4.6 You are responsible for maintaining the confidentiality and security of your registration password and may not disclose your password to any third party. You must immediately notify us if you know or have any reason to suspect that your password has been lost, stolen, misappropriated or otherwise compromised, or in case of any actual or suspected unauthorised use of your registration.

4.7 You are liable for any and all activities conducted under your profile as a Member.

4.8 If you become a Member, you grant us all permissions and licences provided in these Community Rules.

4.9 You may use our Community Platform to Create or Redeem a Tiger Transfer with a Local Partner, and to send Tiger Transfers to another Community Member.

4.10 The following aggregated daily limits apply to Members: (i) Tigereum to the value of USD$250 when you use a card payment; (ii) Tigereum to the value of USD$1000 when you use cash; and (iii) Tigereum to the value of USD$10,000 when you use Bitcoin or Ethereum. 4.11 Our Standard Terms apply to any contract made directly between a Member and a Local Partner when using our Community Platform.

5. Local Partners


5.1 An Eligible Person may apply to become a Local Partner.

5.2 We may accept (or reject) an Eligible Person becoming a Local Partner in our absolute discretion.

5.3 You must provide Identity Verification and a Security Deposit.

5.4 You may access and use certain additional features of our Community Platform, and you will have certain additional rights and responsibilities which are made available to you on our Community Platform.

5.5 You may use our Community Platform to Create or Redeem a Tiger Transfer with a Community Member, and to send Tiger Transfers to a Community Member, subject to the aggregated daily limits which apply to you and that Community Member.

5.6 Your aggregated daily limit for all Interactions as a Local Partner is Tigereum to the value of US$10,000.

5.7 Our Standard Terms apply to any contract made directly between you and a Community Member when using our Community Platform.

5.8 You are required to open a local bank account for the sole use of all your interactions with our Community using our Community Platform. All bank transactions between you and other Members where money is received (for example, from a card payment by a Member when that Member is Creating a Tiger Transfer with you) or sent (for example, to deposit money into a Member’s bank account when that Member is Redeeming a Tiger Transfer to you) must use that local bank account. You must provide your local bank account details and make bank statements available to us for auditing if requested to do so.

5.9 You are required to have Bitcoin, Ethereum and Tigereum digital wallets for the sole use of all your interactions with our Community using our Community Platform which involve those cryptocurrencies. All wallet transactions between you and other Members where digital currency is received (for example, where Bitcoin or Ethereum is received from a Member when that Member is Creating a Tiger Transfer with you) or sent (for example, when Tigereum is sent to Member when that Member is Redeeming a Tiger Transfer with you) must use those digital wallets. We will set up these wallets for you when you become a Local Partner, and we will audit transactions in the wallets if we consider it necessary to do so.

5.10 You are required to keep a record of all cash transactions you undertake with another Member using our Community Platform. You may accept cash (for example, when a Member is Creating a Tiger Transfer with you) or pay out cash (for example, when a Member is Redeeming a Tiger Transfer to you), subject to all other requirements of these Community Rules. We will provide an administrative portal on our Community Platform for you to keep records of cash transactions. You must accurately maintain these records and allow us to audit them if we consider it necessary to do so.

5.11 You are required to have a separate digital wallet for the Security Deposit. We will set this wallet up for you when you become a Local Partner, and you will ensure that a balance of 20,000 Tigereum is maintained in that wallet. We may withhold your Security Deposit if you breach these Community Rules.

5.12 You are responsible for having your own float of Tigereum in your digital wallet, funds in your bank account, and cash to support your Interactions with Members.

5.13 You consent to your profile being made available to Members on our Community Platform so that Members in their country of residence can Interact with you. Your profile details may include a profile picture, your name and location, and the Tigereum you have available for interactions. Stylised favicons and nicknames are permitted.

5.14 You consent to being available for Interactions with Members in your country of residence, either directly with those Members who select to use our Community Platform to interact with you, or on a cab rank rotation basis with Members who do not choose any particular Local Partner directly.

5.15 Your relationship with our Community is limited to your being an independent, third-party contractor, and not an employee, agent, joint venturer or partner of our Community for any reason, and you act exclusively on your own behalf and for your own benefit, and not on behalf, or for the benefit of, our Community. We do not, and shall not be deemed to, direct or control any Local Partner generally, or in their performance under these Community Rules specifically, including in connection with their provision of services to our Community or any contract made directly with another Member under the Standard Terms, other than as provided for in these Community Rules.

6. Corporate Partners


6.1 An Eligible Person, or a company whose directors and officers are Eligible Persons, may apply to become a Corporate Partner.

6.2 We may accept an Eligible Person (or a company owned or managed by an Eligible Person) becoming a Corporate Partner in our absolute discretion.

6.3 An Eligible Person may be both a Corporate Partner (or a director or officer of a Corporate Partner) in a business capacity, in addition to being a Guest, Member or Local Partner in a personal capacity.

6.4 As a Corporate Partner, you are required to have a digital wallet for the Security Deposit.

We will set this wallet up for you when you become a Corporate Partner, and you will ensure that a balance of 50,000 Tigereum is always maintained in that wallet. We may withhold your Security Deposit if you breach these Community Rules.

6.5 You may provide services to our Community for payment to provide and support our Community Platform.

6.6 Corporate Partners do not become a party to or other participant in any contractual relationship between Members who use our Community Platform. They do not act as an agent for or partner of any Member. Corporate Partners are not a party to the Standard Terms.

6.7 While our Community Platform may use Corporate Partners to help facilitate the resolution of disputes, Corporate Partners have no control over and do not guarantee: (i) the existence, quality, safety, suitability or legality of our Community Platform; (ii) the truth or accuracy of any Community Content; or (iii) the performance or conduct of any Member or third party.

6.8 Corporate Partners do not provide any endorsement, certification or guarantee about any Member, including any Member's identity or background or whether the Member is trustworthy, safe or suitable. Members should always exercise their own due diligence and care when deciding whether to interact with another Member, whether online or in person.

6.9 Your relationship with our Community is limited to your being an independent, third-party contractor, and not an employee, agent, joint venturer or partner of our Community for any reason, and you act exclusively on your own behalf and for your own benefit, and not on behalf, or for the benefit of, our Community. We do not, and shall not be deemed to, direct or control any Corporate Partner generally or in their performance under these Community Rules specifically, including in connection with their provision of services to our Community, other than as provided for in these Community Rules.

6.10 Our Community Platform may contain links to third-party websites or resources provided by Corporate Partners (“Third-Party Services”). Such Third-Party Services may be subject to different terms and conditions and privacy practises, and their own intellectual property rights. We are not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, products or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by our Community of such Third-Party Services or the Corporate Partner who provides them.

7A. Tokenholder Members


7A.1 A person who holds Tigereum on a crypto exchange is a Tokenholder Member.

7A.2 To Join our Community as a Tokenholder Member, a person does not have to do anything in addition to holding Tigereum on a crypto exchange.

7A.3 As our Community does not control who owns Tigereum on crypto exchanges, it is possible that a Tokenholder Member may not be an Eligible Person. If that is the case, and we become aware of it, we may in our absolute discretion restrict or prevent that Tokenholder Member from accessing and using certain parts of our Community Platform.

7A.4 You may access and use our Community Platform as a Guest, or you may register as a Member for additional rights and responsibilities, subject to you being an Eligible Person.

7A.5 You must comply with our Community Rules if you are a Tokenholder Member, and you agree to do when you buy Tigereum on a crypto exchange.

7. Tiger Transfers


7.1 A Community Member may Create a Tiger Transfer with a Local Partner using our Community Platform.

7.2 A Tiger Transfer may only be generated on our Community Platform arising from an interaction between a Community Member and a Local Partner, governed by our Standard Terms.

7.3 The availability of Local Partners in each country will be posted on our Community Platform so that a Community Member may choose a Local Partner in their country with whom they wish to Interact with to Create a Tiger Transfer. Members may select a Local Partner whom they know, or they may choose to be allocated a Local Partner to interact with on a cab rank rotational basis.

  • Each Tiger Transfer Created on our Community Platform will certify: (i) a number of Tigereum digital currency; (ii) a digital wallet address where those Tigereum are held on the blockchain for the benefit of the bearer of the Tiger Transfer; (iii) the date and time when the Tiger Transfer was Created; (iv) digital signatures representing the identities of the Community Member and Local Partner who Created the Tiger Transfer; (v) a unique reference number for tracking the Interaction on our Community Platform; and (vi) a URL link so that the Tiger Transfer can be shared on social media.


  • 7.5 Tiger Transfers will be delivered to a Community Member within the Website or Application which the Community Member is using at the time the Tiger Transfer is Created.

  • A Community Member may use our Community Platform to do one of the following things with a Tiger Transfer: (i) hold the Tiger Transfer for future use; (ii) transfer the Tigereum from the digital wallet of the Tiger Transfer to another digital wallet (either on or off our Community Platform); (iii) Send the Tiger Transfer to another Community Member; or (iv) Redeem the Tigereum to a Local Partner and receive the value of the Tigereum into a bank account or as cash.


  • 7.7 We do not accept any responsibility for the accuracy or completeness of a Tiger Transfer.
    It is your responsibility to check any Tiger Transfer you have. If you have any concerns about the accuracy or completeness of a Tiger Transfer please contact the Local Partner who you Interacted with to Create the Tiger Transfer immediately or use Tiger Help for further assistance and to resolve disputes.

    8. Intellectual Property Rights


    8.1 Community Members may use our Community Platform to create, upload, post, send, receive, store, access and view Community Content.

    8.2 Community Content may in its entirety or in part be protected by copyright, trademark and/or other laws of a country.

    8.3 You acknowledge and agree that Community Content, including all associated intellectual property rights, is the exclusive property of our Community, the Community Member and/or licensors or authorising third-parties who own the intellectual property rights relating to that Community Content.

    8.4 You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying our Community Platform or Community Content.

    8.5 All trademarks, service marks, logos, trade names, and any other source identifiers of Tigereum used on or in connection with our Community Platform are trademarks of the Corporate Partner and/or licensor or authorising third-party who owns, licenses or authorises them.

    8.6 Trademarks, service marks, logos, trade names and any other proprietary designations of third parties used on or in connection with our Community Platform and/or Community Content are used for identification purposes only and may be the property of their respective owners, which may include a Corporate Partner.

    8.7 You will not use, copy, adapt, modify, prepare derivative works of, distribute, license, redeem, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit our Community Platform or any Community Content, except to the extent you are the legal owner of certain Community Content or as expressly permitted in these Community Rules. No licences or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by us, our Community Members or their licensors, except for the licences and rights expressly granted in these Community Rules.

    8.8 Subject to your compliance with these Community Rules, we grant you a limited, non-exclusive, non-sublicensable, revocable, non-transferable licence to: (i) download and use our Community Platform on your personal device(s), and (ii) access and view any Community Content made available on or through our Community Platform and accessible to you, solely for your personal and non-commercial use.

    8.9 By creating, uploading, posting, sending, receiving, storing or otherwise making available any Community Content on or through our Community Platform, you grant to Tigereum a non-exclusive, worldwide, royalty-free, irrevocable, perpetual (or for the term of the protection), sub-licensable and transferable licence to such Community Content to access, use, store, copy, modify, prepare derivative works of, distribute, publish, transmit, stream, broadcast and otherwise exploit in any manner such Community Content to provide and/or promote our Community Platform, in any media or platform. Unless you provide specific consent, we do not claim any ownership rights in any Community Content and nothing in these Community Rules will be deemed to restrict any rights that you may have to use or exploit your Community Content.

    8.10 You will not post, upload, publish, submit or transmit any Community Content that: (i) is fraudulent, false, misleading (directly or by omission or failure to update information) or deceptive; (ii) is defamatory, libellous, obscene, pornographic, vulgar or offensive; (iii) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (iv) is violent or threatening or promotes violence or actions that are threatening to any other person or animal; (v) promotes illegal or harmful activities or substances; or (vi) violates our Policies. We may, without prior notice, remove or disable access to any Community Content that we find to be in violation of these Community Rules or Policies, or otherwise may be harmful or objectionable to our Community or third parties.

    8.11 We respect copyright law and expect our Community to do the same. If you believe that any content on our Community Platform infringes copyrights you own, please notify us immediately.

    8.12 To assist Community Members (and potential members) who speak different languages, Community Content may be translated, in whole or in part, into other languages by our Local Partners and Corporate Partners. We cannot guarantee the accuracy or quality of such translations. Our Community Platform may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties for merchantability, fitness for a particular purpose and non-infringement.

    9. Fees and Exchange Rates


    9.1 We may charge Community Fees to Local Partners for their use of our Community Platform.

    9.2 Our Community Fees will be notified to Local Partners on our Community Platform.

    9.3 We reserve the right to change our Community Fees at any time by updating our Community Fees on our Community Platform. We will provide Local Partners adequate notice of any changes before they become effective.

    9.4 We may deduct Community Fees from a payment made by or to a Local Partner in connection with their use of our Community Platform.

    9.5 When a Tiger Transfer is created on our Community Platform, the price of Tigereum used for that Tiger Transfer will be 5% more than the price which is published at that time on coinmarketcap.com.

    9.6 When a Community Member Redeems a Tiger Transfer with a Local Partner on our Community Platform, the price of Tigereum will be 5% less than the price which is published at that time on coinmarketcap.com.

    9.7 Any exchange rates between Tigereum and fiat currencies will be based on the price of Tigereum which is published at that time on coinmarketcap.com and the price of the fiat currency which is published at that time on reputable global international money exchanges.

    10. Help


    10.1 Community Members may use Tiger Help to seek to resolve any disputes between them. We will use our best endeavours to help resolve disputes between a Community Member and a Local Partner, however, we do not guarantee that a resolution will be able to be reached.

    10.2 In certain circumstances, we may decide, in our sole discretion, that it is necessary to cancel an Interaction which has occurred on our Community Platform and make appropriate refund and payout decisions. This may be for various reasons, for example: (i) where we believe, in good faith, while taking the legitimate interests of both parties into account, this is necessary to avoid significant harm to a Member and our Community; or (ii) where a Member has not followed these Community Rules or our Policies.

    10.3 If we decide, in our sole discretion, to cancel a Tiger Transfer and refund or reimburse a Community Member or Local Partner for all or part of the value of a Tiger Transfer, either in Tigereum or in a fiat equivalent, we will seek to restore the Member and Local Partner to their original positions.

    11. Taxes


    11.1 You are solely responsible for determining your obligations to report, collect or remit any Tax which may arise from any activity you undertake on or using our Community Platform.

    11.2 You understand that a Tax Authority may require Tax to be collected from our Community and/or its Members, and to be remitted to the respective Tax Authority in a particular jurisdiction.

    11.3 Tax regulations may require us to collect appropriate Tax information from Community Members, or to withhold Taxes from payments to or between Community Members, or both. If a Community Member fails to provide us with documentation that we determine to be sufficient to satisfy our obligation (if any) to withhold Taxes from payments, we reserve the right to freeze all payments, or withhold such amounts as required by law, or to do both, until resolution.

    11.4 If we are required by a Tax Authority to facilitate collection and remittance of Tax from or on behalf of our Community and/or Community Members, you hereby instruct and authorise us to collect the required Tax via our Community Platform, and to remit such Tax to the Tax Authority. The amount of Tax, if any, collected and remitted by us will be visible to and separately stated to you on our Community Platform. Where we facilitate collection and remittance of a Tax, Community Members are not permitted to collect the same Tax from Members (as that would be double tax).

    12. Compliance with Local Laws


    12.1 You are solely responsible for compliance with any and all laws, rules, regulations, licences, permits, reporting and Tax obligations that may apply to your use of our Community Platform.

    12.2 You should be especially mindful of your obligations to comply with laws relating to fraudulent financial transactions, anti money-laundering, counter-terrorist financing, reporting suspicious transactions and the use of cryptocurrencies. These are important compliance issues relevant to our Community, and many countries have their own laws to regulate them in their jurisdiction. It is your responsibility to familiarise yourself with the local laws in your jurisdiction relating to these matters and to comply with them.

    13. Conduct in our Community


    13.1 We have these Community Rules, and Policies, which together aim to protect Community Members from being adversely affected by non-compliant and illegal behaviour. You must comply with them or we will ban you from remaining as a Community Member.

    13.2 Our Policies will be published on our Websites and are hereby incorporated by reference into these Community Rules.

    13.3 In addition to anything required of Community Members in our Community Rules and Policies, you will not and will not assist or enable others to:

  • breach our Community Rules and Policies;
  • breach or circumvent any applicable laws or regulations or third-party rights, in any Community Members’ jurisdiction;
  • use our Community Platform or Community Content for any commercial or other purposes that are not expressly permitted by these Community Rules or in a manner that falsely implies endorsement, partnership or otherwise misleads others as to your affiliation with Tigereum digital currency or our Community;
  • copy, store or otherwise access or use any information, including personally-identifiable information, about any other Member which is contained on our Community Platform in any way that is inconsistent with our Privacy Policy or these Community Rules, or that otherwise violates the privacy rights of our Community, Community Members or third parties;
  • use our Community Platform for fraud, money-laundering or terrorist financing;
  • prevent any Member from reporting a suspicious transaction;
  • use our Community Platform in connection with the distribution of unsolicited commercial messages ("spam");
  • offer to Create or Redeem a Tiger Transfer if you are not a Local Partner;
  • offer to Send a Tiger Transfer which you do not own;
  • contact another Member for any purpose other than asking a question related directly to the Creation or Redemption of a Tiger Transfer on our Community Platform, including but not limited to recruiting or otherwise soliciting any Member to join third-party services, applications or websites;
  • use our Community Platform to set up an Interaction independent of our Community Platform, to circumvent any Community Fees or for any other reason;
  • request, accept or make any payment between Members outside of our Community Platform;
  • discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any violent, harmful, abusive or disruptive behaviour;
  • misuse or abuse our Community Platform;
  • use, display, mirror or frame our Community Platform or Community Content, any individual element within our Community Platform, Tigereum's name, any Tigereum trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in our Community Platform, without our express written consent;
  • dilute, tarnish or otherwise harm the Tigereum brand in any way, including through unauthorised use of our Community Platform (or any part of it), Community Content, registering and/or using Tigereum or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domain names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Tigereum domains, trademarks, taglines, promotional campaigns or Community Content;
  • use any robot, spider, crawler, scraper or other automated means or processes to access, collect data or other content from, or otherwise interact with our Community Platform for any purpose;
  • avoid, bypass, remove, deactivate, impair, descramble or otherwise attempt to circumvent any technological measure implemented by us or any of our Corporate Partners or any other third party to protect our Community Platform;
  • attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide our Community Platform;
  • take any action that damages or adversely affects, or could damage or adversely affect, the performance or proper functioning of our Community Platform;
  • export, re-export, import or transfer the Application except as authorised by local law, the export control laws of your jurisdiction, and any other applicable laws; or
  • violate or infringe anyone else’s rights or otherwise cause harm to anyone.


  • 13.4 You acknowledge that we have no obligation to monitor the access to or use of our Community Platform by any Community Member, or to review, disable access to, or edit any Community Content, but we have the right to do so to: (i) operate, secure and improve our Community Platform (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure your compliance with these Community Rules and Policies; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) respond to Member Content that it determines is harmful or objectionable; or (v) as otherwise set forth in these Community Rules. You agree to cooperate with and assist us in good faith, and to provide us with such information and take such actions as may be reasonably requested by us with respect to any investigation undertaken by us or our representative regarding the use or abuse of our Community Platform.

    13.5 If you feel that any Community Member you Interact with, whether online or in person, is acting or has acted inappropriately, including but not limited to anyone who: (i) engages in offensive, violent or sexually-inappropriate behaviour; (ii) you suspect of stealing from you, or acting fraudulently; or (iii) you suspect is fraudulent, engaging in money-laundering or financing terrorists; or (iv) engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and then contact us with details of the report you have made (if available). You agree that any report you make will not obligate us to take any action (beyond that required by law, if any).

    14. Term and Termination, Suspension and Other Measures


    14.1 Our Community Rules shall be effective for a 30-day term, at the end of which it will automatically and continuously renew for a subsequent 30-day term until such time when either of us terminates the Community Rules in accordance with this provision.

    14.2 You may terminate the Community Rules as they apply to you by sending us an email to cancel your Membership.

    14.3 Unless it would be unlawful for us to do so, and without limiting our rights specified below, we may terminate your Membership for convenience at any time by giving you thirty (30) days' notice to your Community email address or mobile phone number.

    14.4 We may immediately, without notice, terminate your Membership of this Community and/or stop providing access to our Community Platform if: (i) you have materially breached your obligations under our Community Rules or Policies; (ii) you have violated applicable laws, regulations or third-party rights; or (iii) we believe in good faith that such action is reasonably necessary to protect the personal safety or property of a Community Member, our Community, or third parties (for example in the case of fraudulent behaviour of a Member).

    14.5 In addition, we may take any of the following measures: (i) to comply with applicable law, or the order or request of a court, law enforcement or other administrative agency or governmental body; or if (ii) you have breached our Community Rules or Policies, applicable laws, regulations, or third-party rights; (iii) you have provided inaccurate, fraudulent, outdated or incomplete information during your registration or thereafter; (iv) you at any time fail to meet any applicable quality or eligibility criteria; (v) we have repeatedly received complaints about your performance or conduct; (vi) you have repeatedly failed to respond to reasonable requests for assistance from another Member; or (vii) we believe in good faith that such action is reasonably necessary to protect the personal safety or property of a Community Member, our Community, or third parties, or to prevent fraud or other illegal activity:

  • refuse to Create a Tiger Transfer;
  • refuse to Redeem a Tiger Transfer;
  • cancel any Tiger Transfer;
  • limit your access to or use of our Community Platform;
  • temporarily suspend your Membership;
  • permanently suspend your Membership in cases of severe or repeated offences, and stop providing access to our Community Platform.


  • In case of non-material breaches and where appropriate, you will be given notice of any intended measure by us and an opportunity to resolve the issue to our reasonable satisfaction.

    14.6 If we take any of the measures described above: (i) we may cancel and refund any Tiger Transfers which you hold on our Community Platform; and (ii) you will not be entitled to any compensation.

    14.7 When your Membership has been terminated, you are not entitled to a restoration of your Membership or any of your Community Content. If your access to or use of our Community Platform has been limited or your Membership has been terminated, you may not register under another name or access and use our Community Platform through another Community Member.

    14.8 Unless local laws do not permit it, if you or we terminate your Membership, the clauses of these Community Rules that reasonably should survive termination of your Membership will remain in effect.

    14.9 In the event that we terminate your Membership, and either we or a Community Member has suffered loss, we may withhold all or part of the Security Deposit and any Tigereum in other wallets which may be on our Community Platform to compensate us or a Member for any loss you have caused.

    15. Disclaimers


    15.1 If you choose to use our Community Platform, you do so voluntarily and at your sole risk. Our Community Platform is provided “as is”, without warranty of any kind, either express or implied.

    15.2 You agree that you have had whatever opportunity they deem necessary to investigate our Community Platform, to understand what local laws, rules, or regulations may be applicable to you in your jurisdiction and that you are not relying upon any statement of law or fact made by us relating to the application of any laws, rules or regulations.

    15.3 If we choose to conduct identity verification or background checks on any Community Member, to the extent permitted by applicable law, we disclaim warranties of any kind, either express or implied, that such checks will identify prior misconduct by a Member or guarantee that a Community Member will not engage in misconduct in the future.

    15.4 The foregoing disclaimers apply to the maximum extent permitted by law. You may have other statutory rights, however, the duration of statutorily-required warranties, if any, shall be limited to the maximum extent permitted by law.

    16. Liability


    16.1 Unless your country of residence is in the EU, you acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of our Community Platform, or any other interaction you have with other Community Members whether in person or online, remains with you.

    16.2 No Community Member nor any other party involved in creating, producing, or delivering our Community Platform will be liable for any incidental, special, exemplary or consequential damages(including lost profits, loss of data, loss of goodwill, service interruption, computer damage or system failure, or the cost of substitute products or services) or for any damages for personal or bodily injury or emotional distress arising out of or in connection with: (i) our Community Rules; (ii) from the use of or inability to use our Community Platform; (iii) from any communications, interactions or meetings with other Community Members or other persons with whom you communicate, interact or meet with as a result of your use of our Community Platform; or (iv) from your Creating or Redeeming or Sending a Tiger Transfer, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not we have been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose.

    16.3 Except for our obligations to Create a Tiger Transfer pursuant to these Community Rules, in no event will the aggregate liability arising out of or in connection with these Community Rules and your use of our Community Platform, or from the use of or inability to use our Community Platform, exceed the amounts you have paid or owe for Tiger Transfers in the twelve (12) month period prior to the event giving rise to the liability, or one hundred U.S. dollars (USD$100), if no such payments have been made, as applicable. The limitations of damages set forth above are fundamental elements of the basis of the bargain between us and you. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. If you reside outside of the United States, this does not affect our liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

    16.4 If your country of residence is in the EU, we are liable under statutory provisions for intent and gross negligence by us, our legal representatives, directors or other vicarious agents. The same applies to the assumption of guarantees or any other strict liability, or in case of a culpable injury to life, limb or health. We are liable for any negligent breaches of essential contractual obligations by us, our legal representatives, directors or other vicarious agents. Essential contractual obligations are such duties in which proper fulfilment you regularly trust and must trust for the proper execution of the contract, but the amount shall be limited to the typically-occurring foreseeable damage. Any additional liability of our Community or any of its Community Members is excluded.

    17. Indemnification


    You agree to release, defend (at our option), indemnify and hold our Community, our Community Members, and any officers, directors, employees and agents of our Corporate Partners, harmless from and against any claims, liabilities, damages, losses and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with: (i) your breach of these Community Rules or our Policies; (ii) your improper use of our Community Platform; (iii) your Interaction with any Community Member, including, without limitation, any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction; or (iv) your breach of any laws, regulations or third-party rights.

    18. Dispute Resolution and Arbitration Community Rules


    18.1 The Dispute Resolution and Arbitration Community Rules shall apply if: (i) your country of residence is in the United States; or (ii) your country of residence is not in the United States but you bring any claim against a Community Member in the United States (to the extent not in conflict with Section 20).

    18.2 Overview of the Dispute Resolution Process
    We are committed to participating in a consumer-friendly dispute resolution process. To that end, our Community Rules provide for a two-part process for individuals to whom Section 18.1 applies: (Part 1) an informal negotiation directly with our customer service team, and (Part 2) a binding arbitration administered by the American Arbitration Association (“AAA”) using its specially designed Consumer Arbitration Rules (as modified by this Section 18 and except as provided in Section 18.6). Specifically, the Consumer Arbitration Rules provide:

  • Claims can be filed with AAA online (www.adr.org);
  • Arbitrators must be neutral and no party may unilaterally select an arbitrator;
  • Arbitrators must disclose any bias, interest in the result of the arbitration, or relationship with any party;
  • Parties retain the right to seek relief in small claims court for certain claims, at their option;
  • The initial filing fee for the consumer is capped at $USD200;
  • The consumer gets to elect the hearing location and can elect to participate live, by phone, video conference or, for claims under $USD25,000, by the submission of documents;
  • The arbitrator can grant any remedy that the parties could have received in court to resolve the party’s individual claim.


  • 18.3 Pre-Arbitration Dispute Resolution and Notification
    Prior to initiating an arbitration, you agree to notify the other Community Member of the dispute and attempt to negotiate an informal resolution to it first. If, after a good faith effort to negotiate, either of you feels the dispute has not and cannot be resolved informally, the party intending to pursue arbitration must agree to notify the other party prior to initiating the arbitration. In order to initiate arbitration, a claim must be filed with the AAA and the written Demand for Arbitration (available at www.adr.org) provided to the other party, as specified in the AAA Rules.

    18.4 Community Rules to Arbitrate
    It is agreed by Community Members that any dispute, claim or controversy arising out of or relating to these Community Rules, or the breach, termination, enforcement or interpretation thereof, or to the use of our Community Platform, or relating to a Tiger Transfer, or about our Tiger Help customer services, or Community Content (collectively, “Disputes”) will be settled by binding arbitration between Community Members (the “Arbitration Community Rules”). If there is a dispute about whether this Arbitration Community Rules can be enforced or applies to the Dispute, that the arbitrator will decide that issue.

    18.5 Exceptions to Arbitration Community Rules
    It is agreed by Community Members that the following claims are exceptions to the Arbitration Community Rules and will be brought in a judicial proceeding in a court of competent jurisdiction: (i) any claim related to actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights; (ii) any claim seeking emergency injunctive relief based on exigent circumstances (e.g., imminent danger or commission of a crime, hacking or cyber-attack).

    18.6 Arbitration Rules and Governing Law
    The Arbitration Rules may evidence a transaction in interstate commerce and thus the Federal Arbitration Act will govern the interpretation and enforcement of this provision. The arbitration will be administered by AAA in accordance with the Consumer Arbitration Rules and/or other AAA arbitration rules determined to be applicable by the AAA (the “AAA Rules“) then in effect, except as modified here. The AAA Rules are available at www.adr.org or by calling the AAA at 1–800–778–7879.

    18.7 Modification to AAA Rules - Arbitration Hearing/Location
    In order to make the location of an arbitration hearing at a place most convenient to everyone, Community Members agree that any required arbitration hearing may be conducted, at their option: (i) in the county where the initial claimant resides; (ii) in San Francisco County; (iii) in any other location to which those Community Members who are parties to the arbitration all agree; (iv) via phone or video conference; or (v) by solely the submission of documents to the arbitrator for any claim or counterclaim under $USD25,000.

    18.8 Modification of AAA Rules - Attorney’s Fees and Costs
    It is agreed by Community Members that the initial claimant will be responsible for payment of any initial filing fee under the AAA Rules. They may be entitled to seek an award of attorney fees and expenses if they prevail in arbitration, to the extent provided under applicable law and the AAA rules. Unless the arbitrator determines that their claim was frivolous or filed for the purpose of harassment, Community Members agree to bear their own costs.

    18.9 Arbitrator’s Decision
    The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court with proper jurisdiction. The arbitrator may award declaratory or injunctive relief only on an individual basis and only to the extent necessary to provide relief warranted by the claimant’s individual claim.

    18.10 Jury Trial Waiver
    Community Members acknowledge and agree that they are each waiving the right to a trial by jury as to all Disputes.

    18.11 No Class Actions or Representative Proceedings
    Community Members acknowledge and agree that they are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney-general action, or any other representative proceeding as to all Disputes. Further, unless otherwise agreed in writing, the arbitrator may not consolidate more than one party’s claims and may not otherwise preside over any form of any class or representative proceeding. If this paragraph is held unenforceable with respect to any Dispute, then the entirety of the Arbitration Community Rules will be deemed void with respect to such Dispute.

    18.12 Severability
    Except as provided in Section 18.11, in the event that any portion of this Arbitration Community Rules is deemed illegal or unenforceable, such provision shall be severed and the remainder of the Arbitration Community Rules shall be given full force and effect.

    18.13 Changes Notwithstanding the provisions of Section 23 (“Modification of these Community Rules”), if we change this Section 18 (“Dispute Resolution and Arbitration Community Rules”) after the date Community Members last accepted these Community Rules (or accepted any subsequent changes to these Community Rules), Community Members may reject any such change by sending us written notice (including by email) within thirty (30) days of the date such change became effective, as indicated in the “Last Updated” date above or in the date of our email to you notifying you of such a change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between us in accordance with the provisions of this Section 18 (“Dispute Resolution and Arbitration Community Rules”) as of the date you last accepted these Community Rules (or accepted any subsequent changes to these Community Rules).

    18.14 Survival Except as provided in Section 18.12 and subject to Section 18.8, this Section 18 will survive any termination of these Community Rules and will continue to apply even if Community Members stop using our Community Platform or terminate their Membership.

    19. Feedback


    We welcome and encourage Community Members to provide feedback, comments and suggestions for improvements to our Community Platform. Community Members may submit feedback by emailing us through the “Contact” section of our Website, or by other means of communication. Any feedback Community Members submit to us will be considered non-confidential and non-proprietary to them. By submitting feedback to us, Community Members grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual licence to use and publish those ideas and materials for any purpose, without compensation to them.

    20. Applicable Law and Jurisdiction


    20.1 If a Community Member’s country of residence is the United States, these Community Rules and the Standard Terms will be interpreted in accordance with the laws of the State of California and the United States of America, without regard to conflict-of-law provisions. Judicial proceedings (other than small claims actions) that are excluded from the Arbitration Community Rules in Section 18 must be brought in state or federal court in San Francisco, California, unless we both agree to some other location. We both consent to venue and personal jurisdiction in San Francisco, California.

    20.2 If a Community Member’s country of residence is China, these Community Rules and the Standard Terms will be interpreted in accordance with the laws of China (“China Laws”). Any dispute arising from or in connection with these Community Rules shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in Beijing, which shall be conducted in accordance with CIETAC’s arbitration rules in effect at the time of applying for arbitration, provided that this section shall not be construed to limit any rights which we may have to apply to any court of competent jurisdiction for an order requiring a Community Member to perform or be prohibited from performing certain acts and other provisional relief permitted under China Laws or any other laws that may apply to Community Members. The arbitration proceedings shall be conducted in English. The arbitral award rendered is final and binding upon both parties.

    20.3 If a Community Member’s country of residence is outside of the United States and China, the following applies: (i) Where the dispute involves a Guest or Member against a Local Partner or Corporate Partner, these Community Rules and the Standard Terms will be interpreted in accordance with the local laws of the Local Partner or Corporate Partner; (ii) Where the dispute involves two Local Partners, these Community Rules will be interpreted in accordance with the local laws of the Local Partner who brings the dispute to a court of competent jurisdiction;(iii) Where the dispute involves a Local Partner and a Corporate Partner, these Community Rules will be interpreted in accordance with the local laws of the Corporate Partner.

    20.4 The following also applies if a Community Member’s country of residence is outside of the United States and China. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded. The choice of law does not impact a Community Member’s rights as a consumer according to the consumer protection regulations of their country of residence. If a Local Partner or Corporate Partner wishes to enforce any of our Community’s rights against a Community Member as a consumer, they may do so in the courts of the jurisdiction in which they are a resident.

    21. General Provisions


    21.1 Policies are incorporated by reference into this Community Rules.

    21.2 Our collection and use of personal information in connection with a Community Member’s access to and use of our Community Platform is described in our Privacy Policy.

    21.3 Except as they may be supplemented by additional Community Rules and conditions, policies, guidelines or standards, these Community Rules constitute the entire agreement between Community Members pertaining to the subject matter hereof, and supersede any and all prior oral or written understandings or Community Rules in relation to their access to and use of our Community Platform.

    21.4 No joint venture, partnership, employment, or agency relationship exists between a Community Member and any other Community Member as a result of our Community Rules or their use of our Community Platform.

    21.5 Our Community Rules do not and are not intended to confer any rights or remedies upon any person other than a Community Member.

    21.6 If any provision of our Community Rules is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.

    21.7 Any failure by us or a Community Member to enforce any right or provision of these Community Rules against a Community Member will not constitute a waiver of such right or provision unless acknowledged and agreed in writing. Except as expressly set forth in these Community Rules, the exercise by any Community Member of any of its remedies under these Community Rules will be without prejudice to other remedies under these Community Rules or otherwise permitted under law.

    21.8 Community Members may not assign, transfer or delegate our Community Rules or their rights and obligations hereunder.

    21.9 Unless specified otherwise, any notices or other communications between Community Members permitted or required under these Community Rules may be provided electronically and sent via email, text or instant message. For notices made to any Community Member residing outside of Germany, the date of receipt will be deemed the date on which transmitted the notice.

    21.10 If a Community Member’s Country of Residence is in the EU, they can access the European Commission’s online dispute resolution platform here: http://ec.europa.eu/consumers/odr. Please note that we are not committed nor obliged to use an alternative dispute-resolution entity to resolve disputes with consumers.

    21.11 If a Community Member has any questions about these Community Rules they should contact Tiger Help at any of the contact addresses provided on our Website.

    22. Community Platform Development


    22.1 Our Community Platform is in the early stages of its development.

    22.2 You acknowledge that we are developing new customer interfaces in a global market, and that this is a challenging endeavour. You have Joined this Community to be part of this exciting journey together with all other Community Members. You agree to participate constructively in our development and to work together with us to build a truly great Community Platform which we can all be proud of.

    22.3 Your feedback is important to the success of our developing Community Platform, and you agree to give back more than you take out of this Community to help make the world a better place than it was when you Joined our Community.

    23. Modification of these Community Rules


    We reserve the right to modify these Community Rules at any time in accordance with this provision. If we make changes to these Community Rules, we will post the revised Community Rules on our Website and update the “Last Updated” date at the top of these Community Rules. If a Community Member disagrees with the revised Community Rules, they should cease to use our Community Platform. Any continued access to or use of our Community Platform after the update takes effect will constitute acceptance of the revised Community Rules.

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    Privacy Policy

    Last Updated: 1 June 2018

    This Privacy Policy describes how we collect, use, process and disclose your information, including personal information, in conjunction with your access to and use of our Community Platform for Tigereum digital currency.

    If you see an undefined term in this Privacy Policy (such as “Community Platform”), it has the same definition as in our Community Rules (available on our Website www.tigereum.io)

    When this policy mentions “Community,” “we,” “us,” or “our,” it refers to our Community or the Community Member with whom you are interacting.

    When you use our Community Platform, you will interact with another Community Member – usually a Local Partner or a Corporate Partner – and you may provide information to that Community Member. The Community Member with whom you interact at that time is your “Data Controller” for the purposes of this Privacy Policy.

    This Privacy Policy also applies to the contract between you and a Local Partner, pursuant to the Standard Terms (“Standard Terms”), to Create or Redeem a Tiger Transfer. You will be providing your information, including personal information, to your Local Partner, and that Local Partner is the Data Controller of your information in that instance.

    If you change your country of residence, your personal information may need to transfer to a Data Controller in your new country of residence.

    There are three general categories of information we collect.

    1.1 Information You Give to Us


    1.1.1 Information that is Necessary for Your Use of our Community Platform

    We ask for and collect the following personal information about you when you use our Community Platform. This information is necessary under our Community Rules and allows us to comply with our legal obligations. Without it, we may not be able to allow you to access and use our Community Platform.

    • Account Information When you Join our Community, we require certain information such as your country of residence, first name, last name, email address or mobile number, and date of birth.

    • Identity Verification Information To help create and maintain a trusted environment, we may collect identity-verification information (such as images of your government-issued ID, passport, national ID card or driving licence, as permitted by applicable laws) or other authentication information.

    • Communications with Community and Other Community Members When you use our Community Platform to communicate with other Community Members, we collect information about your communication and any information you choose to provide.

    1.1.2 Information You Choose to Give Us

    You may choose to provide us with additional personal information in order to obtain a better user experience when using our Community Platform. This additional information will be processed based on your consent.

    • Additional Profile Information You may choose to provide additional information as part of your Community Profile (such as gender, preferred language(s), location and a personal description). Some of this information, as indicated in your profile settings, is part of your public profile page, and will be publicly visible to others.

    • Payment Information To use certain features of the Community Platform you may choose to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments.

    • Other Information You may otherwise choose to provide us with information when you fill in a form, conduct a search, update or add information to your Community Profile, respond to surveys, post to community forums, participate in promotions, or use other features of our Community Platform.

    1.1.3 Information that is Necessary for Payments

    We need to collect the following information as it is necessary for the adequate performance of our Community Platform and to comply with applicable laws (such as anti money-laundering regulations). Without it, you will not be able to use our Community Platform.

    • Payment Information We require certain financial information (like your bank account or credit card information) in order for Local Partners to process payments and comply with applicable laws.

    • Identity Verification and Other Information We may require identity verification information (such as images of your government-issued ID, passport, national ID card, driving licence or other authentication information), date of birth, address, email address, phone number and other information in order to verify your identity, to comply with applicable laws.

    1.2 Information We Automatically Collect from Your Use of Our Community Platform

    When you use our Community Platform we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of our Community Rules, and to enable us to comply with legal obligations, and, given our legitimate interest, in being able to provide and improve the functionalities of our Community Platform.

    • Geo-location Information When you use certain features of our Community Platform, we may collect information about your precise or approximate location, as determined through data such as your IP address or your mobile device’s GPS, to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. We may also collect this information even when you are not using our Community Platform if this connection is enabled through your settings or device permissions.

    • Usage Information We collect information about your interactions with our Community Platform, such as the pages or content you view, your searches, and other actions on the Community Platform.

    • Log Data and Device Information We automatically collect log data and device information when you access and use our Community Platform, even if you are a Guest or if (being a Community Member) you have not logged in. This information includes, among other things: details about how you’ve used our Community Platform (including if you’ve clicked on links to third-party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using our Community Platform.

    • Cookies and Similar Technologies We use cookies and other similar technologies, such as web beacons, pixels, and mobile identifiers. We may also allow our Corporate Partners to use these tracking technologies on our Community Platform or engage others to track your behaviour on our behalf. While you may disable the usage of cookies through your browser settings, our Community Platform currently may not respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application, due to a lack of standardisation regarding how that signal should be interpreted.

    • Payment Transaction Information We collect information related to your payment transactions through the Community Platform, including the payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, IBAN information, your address and other related transaction details. This information is necessary for the adequate performance of our Community Rules.

    1.3 Information We Collect from Third Parties

    We may collect information, including personal information that others provide about you when they use our Community Platform, or obtain information from other sources and combine that with information we collect through our Community Platform. We do not control, supervise or respond for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.

    • Third-Party Services If you link, connect or login to our Community Platform with a third-party service (e.g., Google, Facebook, WeChat), the third-party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorised by you via your privacy settings at that service.

    • Background Information To the extent permitted by applicable laws, and with your consent where required, we may obtain the local version of police checks, background checks, registered sex-offender checks, sanctions and politically exposed person checks. We may use your information, including your full name and date of birth, to obtain such reports.

    • Other Sources To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third-party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results (with your consent where required) or fraud warnings from service providers like identity verification services for our fraud prevention and risk assessment efforts. We may receive information about you and your activities on and off our Community Platform through partnerships, or about your experiences and interactions from our partner ad networks.

    2. HOW WE USE INFORMATION WE COLLECT


    We use, store, and process information, including personal information, about you to provide, improve and develop our Community Platform, to create and maintain a trusted and safer environment on our Community Platform, and to provide, personalise, measure and improve our advertising and marketing and to comply with our legal obligations.

    2.1 Provide, Improve and Develop our Community Platform

    • Enable you to access and use our Community Platform.

    • Enable you to communicate with other Community Members.

    • Enable you to Interact with Local Partners.

    • Enable you and a Local Partner to Create or Redeem a Tiger Transfer.

    • Enable you to Send a Tiger Transfer to another Community Member.

    • Operate, protect, improve, and optimise our Community Platform and experience, such as by performing analytics and conducting research.

    • Provide customer service.

    • Send you service or support messages, updates, security alerts and account notifications.

    • To operate, protect, improve, and optimise our Community Platform and experience, and personalise and customise your experience, we conduct profiling based on your interactions with our Community Platform, your search and booking history, your profile information and preferences, and other content you submit to our Community Platform.

    We process this information, given our legitimate interest in improving our Community Platform and our Members’ experience with it, where necessary for the adequate performance of our Community Rules.

    2.2 Create and Maintain a Trusted and Safer Environment on Our Community Platform

    • Detect and prevent spam, abuse, security incidents and other harmful activity.

    • Detect suspicious transactions which may be fraud, money-laundering and terrorist financing.

    • Conduct security investigations and risk assessments.

    • Verify or authenticate information or identifications provided by you.

    • Conduct checks against databases and other information sources, including background checks, police checks, sanctions and politically-exposed person checks, to the extent permitted by applicable laws and with your consent where required.

    • Comply with our legal obligations.

    • Resolve any disputes with any of our Members and enforce our agreements with third parties.

    • Enforce our Community Rules and Policies. In connection with the activities above, we may conduct profiling based on your interactions with our Community Platform, your profile information and other content you submit to our Community Platform, and information obtained from third parties.

    In limited cases, automated processes may restrict or suspend access to our Community Platform if such processes detect a Member or activity that we think poses a safety or other risk to the Community Platform, other Members, or third parties.

    We process this information, given our legitimate interest in protecting our Community Platform, to measure the adequate performance of our Community Rules, and to comply with applicable laws.

    2.3 Provide, Personalise, Measure and Improve our Advertising and Marketing

    • We will send you promotional messages, marketing, advertising and other information that may be of interest to you based on your preferences (including information about Community or Corporate Partner campaigns and services) and social media advertising through social media platforms such as Facebook or Google.

    • Personalise, measure, and improve our advertising.

    • Administer referral programs, rewards, surveys, sweepstakes, contests or other promotional activities or events sponsored or managed by Corporate Partners or its third-party partners.

    • Conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with our Community Platform, information obtained from third parties, and your search and interaction history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you.

    We will process your personal information for the purposes listed in this section, given our legitimate interest in undertaking marketing activities, to offer you products or services that may be of interest. You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your Community Profile.

    2.4 How we use Payment Information we Collect

    • Enable you to make and receive payments between yourself and Local Partners.

    • Detect and prevent abuse, security incidents and other harmful activity.

    • Detect suspicious transactions which may be fraud, money-laundering and terrorist financing.

    • Conduct security investigations and risk assessments.

    • Conduct checks against databases and other information sources.

    • Comply with legal obligations (such as anti money-laundering and counter-terrorist financing regulations).

    • Enforce our Community Rules.

    • With your consent, send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.

    We don’t share your billing and payment information with other Community Members. Local Partners and Corporate Partners will see your billing and payment information, but only to the extent necessary for them to perform the services you ask of them.

    We process this information, given our legitimate interest in improving our services and your experience, where necessary for the adequate performance of our Community Rules and to comply with applicable laws.

    3. SHARING AND DISCLOSURE


    3.1 With Your Consent

    Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorise a Local Partner or Corporate Partner to access your Community information, including when you participate in promotional activities conducted by a Corporate Partner or third parties.

    3.2 Sharing between Community Members

    To help facilitate interactions between Community Members, we may need to share certain information, including personal information, with other Community Members, as it is necessary for the operation of our Community Platform and the adequate performance of our Community Rules.

    3.3 Profiles, Listings and other Public Information

    The Community Platform lets you publish information, including personal information, which is visible to the general public. For example:

    • Parts of your public profile page, such as your first name, description and city, which are publicly visible to others.

    • Local Partner information is publicly visible and includes information such as their approximate location (country, neighbourhood or city) or precise location (where you have provided your consent),

    • If you submit content in a community or discussion forum, blog or social media post, or use a similar feature on our Community Platform, that content is publicly visible.

    Based on our legitimate interest to promote our Community Platform we may display parts of our Community Platform on sites operated by Corporate Partners, using technologies such as widgets or APIs. If you are featured on a Corporate Partner’s site, only information from your public profile page may be displayed.

    Information you share publicly on our Community Platform may be indexed through third-party search engines. In some cases, you may opt out of this feature in your profile settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practises of third-party search engines, and they may use caches containing your outdated information.

    3.4 Additional Services by Local Partners

    Local Partners may need to use third-party services available through our Community Platform to assist with managing their Interactions with Community Members or providing additional services requested by you.

    3.5 Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights

    We may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorised third parties, if, and to the extent we are required or permitted to do so by law, such disclosure is reasonably necessary to: (i) comply with our legal obligations; (ii) comply with legal process and respond to claims asserted against our Community; (iii) respond to verified requests relating to a criminal investigation, or alleged or suspected illegal activity, or any other activity that may expose us, you, Local Partners, Corporate Partners or any other of our users to legal liability; (iv) enforce and administer our Community Rules, or the Standard Terms; or (v) protect the rights, property or personal safety of our Community, its Community Members, or members of the public.

    Where appropriate, we may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by the court order we receive, or by applicable law; or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud against our Community, Community Members or our Community Platform. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that Community Member about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.

    3.6 Local Partners, Corporate Partners and Third-Party Service Providers

    Our Community relies on Local Partners, Corporate Partners and third-party service providers to provide services related to our Community Platform. Service providers may be located in your country of residence, and they may not be. They may be inside or outside of the European Economic Area (“EEA”). For example, Local Partners, Corporate Partners and third-party service providers may: (i) verify your identity or authenticate your identification documents; (ii) check information against public databases; (iii) conduct background or police checks, fraud prevention and risk assessment; (iv) perform product development, maintenance and debugging; (v) allow the provision of our Community Platform through third-party platforms and software tools (e.g., through the integration with our APIs); or (vi) provide customer service, advertising or payments services. These providers have limited access to your information to perform these tasks on our behalf and are contractually bound to protect and to use it only for the purposes for which it was disclosed, and consistent with this Privacy Policy.

    We will need to share your information, including personal information, in order to ensure the adequate performance of our Community Rules.

    3.7 Social Media Platforms

    Where permissible, according to applicable law, we may use certain limited personal information about you, such as your email address or mobile number, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our Websites or otherwise promote our Community. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be in your interest.

    The social media platforms with which we may share your personal data are not controlled or supervised by us. Therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to such provider.

    Please note that you may, at any time, ask the Community to cease processing your data for these direct marketing purposes by contacting us directly.

    3.8 Collection and Remittance of Taxes

    In jurisdictions where we facilitate the collection and remittance of Taxes, as described in the “Taxes” section of our Community Rules, where legally permissible according to applicable law, you expressly grant us permission, without further notice, to provide your data and other information to the relevant tax authority, including, but not limited to, your name, addresses, transaction dates and amounts.

    3.9 Government Registration

    In jurisdictions where we facilitate an application for a registration, notification, permit, or licence of a Local Partner or Corporate Partner with a local governmental authority through our Community Platform, in the event that one is required in accordance with local law, we may share information of participating Local Partners or Corporate Partners with the relevant authority, both during the application process and, if applicable, periodically thereafter, such as the Local Partner’s or Corporate Partner’s full name and contact details, address, tax identification number, transaction details, and interactions with our Community Platform.

    3.10 Business Transfers If our Community undertakes or is involved in any merger, acquisition, reorganisation, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our Community’s assets, including your information, in connection with such transaction or in contemplation of such transaction (e.g., due diligence). In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.

    3.11 Aggregated Data

    We may also share aggregated information about our Community and its Membership overall (that is, information about our Community Members that we combine together so that it no longer identifies or references an individual Member) and other anonymised information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.

    4. OTHER IMPORTANT INFORMATION


    4.1 Analysing your Interactions

    We may review, scan, or analyse your interactions on our Community Platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research and customer support purposes. In some cases, we may also scan, review, or analyse your interactions to debug, improve and expand product offerings of our Community. We use automated methods where reasonably possible, however, occasionally we may need to manually review some interactions, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyse your interactions to send third-party marketing messages to you, and we will not sell reviews or analyses of these interactions.

    These activities are carried out based on our Community's legitimate interest in ensuring compliance with applicable laws and our Community Rules, preventing fraud, promoting safety and improving and ensuring the adequate performance of our Community Platform.

    4.2 Google Maps and Google Earth

    Parts of the Community Platform use Google Maps and Google Earth services, including the Google Maps API(s). Use of Google Maps and Google Earth is subject to Google Maps/Earth Additional Terms of Use and the Google Privacy Policy.

    5. THIRD-PARTY PARTNERS AND INTEGRATIONS


    Our Community Platform may contain links to third-party websites or services, such as third-party integrations, co-branded services, or third party-branded services of our Corporate Partners or other third parties (“Third-Party Partners”). Our Community doesn’t own or control these Third-Party Partners, and when you interact with them you may be providing information directly to the Third-Party Partner. These Third-Party Partners will have their own rules about the collection, use and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.

    6. YOUR RIGHTS


    You may exercise any of the rights described in this section by contacting us directly. Please note that we may ask you to verify your identity before taking further action on your request.

    6.1 Managing Your Information You may access and update some of your information through your Community profile settings. If you have chosen to connect your Community profile to a third-party application, like Facebook or Google, you can change your settings and remove permission for the app by changing your Account settings. You are responsible for keeping your personal information up-to-date.

    6.2 Rectification of Inaccurate or Incomplete Information

    You have the right to ask us to correct inaccurate or incomplete personal information concerning you (and which you cannot update yourself within your Community profile).

    6.3 Data Access and Portability In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly-used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

    6.4 Data Retention and Erasure

    We generally retain your personal information for as long as is necessary for the performance of our Community Rules, and to comply with our legal obligations. If you no longer want us to use your information to provide our Community Platform to you, you can request that we erase your personal information and cease to be a Community Member. Please note that if you request the erasure of your personal information:

    • We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety.

    • We may retain and use your personal information to the extent necessary to comply with our legal obligations.

    • Because we maintain our Community Platform to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

    6.5 Withdrawing Consent and Restriction of Processing

    Where you have provided your consent to the processing of your personal information by us, you may withdraw your consent at any time by changing your profile settings or by sending a communication to us specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where: (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims; or (iv) you have objected to the processing and, pending the verification, whether the legitimate grounds of our Community override your own.

    6.6 Objection to Processing

    In some jurisdictions, applicable law may entitle you to require us not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing we will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing, or such processing is required for the establishment, exercise or defence of legal claims.

    Where your personal information is processed for direct marketing purposes, you may, at any time, ask the Community to cease processing your data for these direct marketing purposes by contacting us directly.

    6.7 Lodging Complaints

    You have the right to lodge complaints about the data-processing activities carried out by us before the competent data-protection authorities in your jurisdiction.

    7. GLOBAL COMMUNITY


    To facilitate a global Community we may transfer, store and process your information within our Corporate Partners or with service providers based in Europe, India, Asia Pacific and North and South America. Laws in these countries may differ from the laws applicable to your country of residence. For example, information collected within the EEA may be transferred, stored and processed outside of the EEA for the purposes described in this Privacy Policy. Where we transfer, store and process your personal information outside of the EEA we have ensured that appropriate safeguards are in place to ensure an adequate level of data protection.

    7.1 EU-US and Swiss-US Privacy Shield

    We comply with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, please visit https://www.privacyshield.gov/.

    Under the Privacy Shield Framework, certain data may become subject to the authority of the Federal Trade Commission. If you have any questions or concerns relating to the EU-US Privacy Shield certification, contact us directly. If we are not able to resolve your concern, you may also contact or seek assistance from the designated Privacy Shield independent recourse mechanism, JAMS. In certain circumstances, you may also have the right to pursue binding arbitration through the Privacy Shield Framework, as described in Annex I to the Privacy Shield Principles.

    If we have received your personal information under the Privacy Shield and subsequently transfer it to a third-party service provider for processing as described in this Privacy Policy, we will remain responsible if these providers process your personal information in a manner inconsistent with the Privacy Shield Principles, except where we can establish that we were not responsible for the violation.

    7.2 Other Means to Ensure an Adequate Level of Data Protection

    If your Data Controller is in the EEA and your information is shared with corporate affiliates or third-party service providers outside the EEA, we have (prior to sharing your information with such corporate affiliate or third-party service provider) established the necessary means to ensure an adequate level of data protection. This may be an adequacy decision of the European Commission confirming an adequate level of data protection in the respective non-EEA country, or an agreement on the basis of the EU Model Clauses (a set of clauses issued by the European Commission). We will provide further information on the means to ensure an adequate level of data protection on request.

    7.3 California and Vermont Residents

    We will not share information we collect about you with our affiliates or third parties (both financial and non-financial) except as required or permitted by law in the States of California or Vermont in the United States.

    7.4 California Privacy Rights

    California law may permit Members who are Californian residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. Please contact us directly with any such requests. We do not share personal information with third parties for their own direct marketing purposes without your prior consent. Accordingly, you can prevent disclosure of your personal information to third parties for their direct marketing purposes by withholding consent.

    8. SECURITY


    We are continuously implementing and updating administrative, technical and physical security measures to help protect your information against unauthorised access, loss, destruction or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your personal information has been lost, stolen, misappropriated or otherwise compromised, or in case of any actual or suspected unauthorised use of your Membership, please contact us directly immediately.

    9. CHANGES TO THIS PRIVACY POLICY


    We reserve the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Community Platform and update the “Last Updated” date at the top of this Privacy Policy. We will also provide you with notice of the modification by email at least thirty (30) days before the date they become effective. If you disagree with the revised Privacy Policy, you may cancel your Membership. If you do not cancel your Membership before the date the revised Privacy Policy becomes effective, your continued access to or use of our Community Platform will be subject to the revised Privacy Policy.

    10. CONTACT US


    If you wish to contact us directly, or you have any questions or complaints about this Privacy Policy or our information-handling practices, please contact the Local Partner or Corporate Partner with whom you are interacting or use any of the contact details which are provided on our Website.

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    Standard Terms

    Last Updated: Friday 1 July 2018

    Please read these Standard Terms carefully as they contain important information about your legal rights, remedies and obligations when you Interact with a Local Partner to Create or Redeem a Transfer on our Community Platform. They constitute a direct contract between you and the Local Partner you Interact with.

    1. Definitions

    1.1 If you see an undefined term in these Standard Terms, it has the same definition as in our Community Rules (available on our Website www.tigereum.io) 1.2 When these Standard Terms mention “Community,” “we,” “us,” or “our,” it refers to the Community, of which you are a Guest or Member, which uses the Community Platform for Tigereum digital currency.

    2. Application of Standard Terms

    2.1. These Standard Terms apply when you Interact with a Local Partner to Create or Redeem a Transfer on our Community Platform. 2.2 You represent and warrant to the Local Partner that you are an Eligible Person to access and use our Community Platform for this Interaction.

    3. Community Rules, Privacy Policy and Code of Conduct

    3.1. Our Community Rules, Privacy Policy and Code of Conduct are incorporated by reference into these Standard Terms. 3.2 Where a conflict arises between our Community Rules, Privacy Policy, Code of Conduct and these Standard Terms, these Standard Terms prevail for your contract with a Local Member.

    4. Direct Contract

    You acknowledge and agree that this is a direct contract between you and the Local Partner who you choose to Interact with to Create or Redeem a Transfer.

    5. Local Laws

    Local laws and regulations will apply to your Interaction with the Local Partner. It is your sole responsibility to be informed about your local rules and regulations and abide by them.

    6. Creating a Transfer

    When you Create a Transfer with a Local Partner, you agree to pay the Local Partner for the Tigereum which they provide, and the Local Partner agrees to provide the Tigereum.

    7. Redeeming a Transfer

    When you Redeem a Transfer with a Local Partner, you agree to transfer to the Local Partner the Tigereum which is redeemed, and the Local Partner agrees to pay you for the value of that Tigereum.

    8. Non-Reversible

    You agree that your Interaction to Create or Redeem a Transfer is non-reversible, and cannot be cancelled once it is confirmed on our Community Platform.

    9. Fees

    9.1. All Interactions on our Community Platform are free to Guests and Members. Your Local Partner agrees not to charge you any fees. 9.2 Our bank partner charges a card processing fee which averages 2.5%, which will apply where you use a card to create a Tiger Transfer. Your Local Partner will pass that cost onto you. 9.2 Local Partners will be charged a fee for their Interactions with you on our Community Platform. Your Local Partner agrees not to pass on any of this fee to you. 9.3 Each Interaction applies Exchange Rates on our Community Platform. You acknowledge that exchange rates will include a margin. You accept that your Local Partner will be paid some of this margin. This is all of the revenue that our Community and your Local Partner will receive from your Interaction.

    10. Refusal to Interact

    Without prejudice to any other remedies available to our Community under our Community Rules or applicable law, a Local Partner may refuse to Interact with you if they believe that you are in breach of our Community Rules, our Policies, any local laws or any third-party rights.

    11. LIMITATION OF LIABILITY

    TO THE EXTENT PERMITTED BY YOUR LOCAL LAWS, YOU UNDERSTAND AND EXPRESSLY AGREE THAT IN NO CIRCUMSTANCES WILL THE LOCAL PARTNER WHO YOU INTERACT WITH OR ANY OTHER MEMBER OF OUR COMMUNITY BE LIABLE TO YOU OR ANYONE ELSE UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STATUTORY OR OTHERWISE) FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF FUNDS, REVENUES, PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR INTERACTION WITH YOUR LOCAL PARTNER OR YOUR USE OF OUR COMMUNITY PLATFORM.

    12. Indemnity

    To the extent permitted by your local laws, you agrees to indemnify, defend and hold harmless the Local Partner who you Interact with, and our Community, our Community Platform, other Community Members and any other third party service providers to our Community, from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees, and any fines, fees or penalties imposed by any regulatory authority) arising out of or related to your breach of or non-performance of our Community Rules or these Standard Terms.

    13. Governing Law

    This agreement shall be governed by and construed in accordance with the applicable law in the jurisdiction of your Local Partner. You agree to submit all disputes, claims or controversies (including non-contractual disputes, claims or controversies) between you and the Local Partner arising out of or in connection with your Interaction to the exclusive jurisdiction of the courts of the jurisdiction of that Local Partner.

    14. Community Support

    In the event you have any concern or questions in relation to your Interaction with a Local Partner or your use of our Community Platform, please contact Tiger Help on one of the contact addresses provided on our website www.tigereum.io.

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    Code of Conduct

    Last Updated: Friday 1 June 2018

    Our Code of Conduct contains an agreed set of mutual obligations for Community Members who use our Community Platform for Tigereum digital currency.

  • We are a decentralised international Community
  • We make our successes and failures together
  • We respect local laws and regulations and comply with them
  • We push ourselves to make our Community a great success
  • We pay our taxes
  • We each take responsibility for our own actions
  • We use digital solutions with smooth customer interfaces to make our lives easier
  • We comply with our Community Rules
  • We do not indulge fraud or abuse
  • We do not allow our Community Platform to be used for money-laundering or terrorist financing
  • We report breaches of laws to relevant authorities
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    Local Partner Guide

    LOCAL PARTNER GUIDE

    Last Updated: 1 July 2018

    This is important information for anyone wanting to become a Local Partner. It provides background about our Community and details about what Local Partners do. You will see that Local Partners are very important members of our Community. You can be a Local Partner in your country by signing up on our website. Your participation helps us, so we hope you join in.

    What is Tigereum (TIG)?
    Tigereum (TIG) is a digital currency to buy, sell, send and pay in any currency on social media.

    Who are we?
    We are a decentralised Community who use and support the Community Platform for Tigereum digital currency in all countries.

    Who are Local Partners?
    Local Partners create and redeem Transfers for Members in their local community.

    What is a Transfer?
    A Transfer is a digital voucher which certifies the amount of Tigereum and the digital wallet address of a parcel of Tigereum digital currency.

    What can you do with a Transfer?
    You can send a Transfer to friends and family on social media.

    How do people become Members of this Community?
    Anyone can join our Community by applying to become a Member on our website. Guest Members are also welcome.

    Are there different types of Community Members?
    Yes, we have five types of Members in our Community:
    • Guests use our Community Platform on a guest basis without registering or providing Identity Verification.
    • Members register to get higher limits and to save personal details and preferences for easier use when returning to our Community Platform (registration includes providing Identity Verification).
    • Local Partners create and redeem Transfers in their country.
    • Corporate Partners provide technical and administration services to support our Community.
    • Tokenholder Members hold Tigereum on a listed crypto exchange, or in a digital wallet outside our Community Platform.

    Will there be a Local Partner in each country? Yes, we will have at least one Local Partner in each country, so that we can support every Member in their local currency. We will have more than one Local Partner in each country where the Community need exists.

    LOCAL PARTNERS CREATE TRANSFERS

    Who can create a Transfer for a Member?
    Only Local Partners can create Transfers for Members.

    How does a Local Partner create a Transfer?
    A Local Partner creates a Transfer for a Member using the Local Partner Admin Portal.

    A Member will initiate this interaction on our Community Platform.

    The Member will select which Local Partner they want to interact with (from a list identifying Local Partners in that country by name or nickname, photo and reference number).

    Local Partners will take turns to create Transfers for those Member who do not select which Local Partner they want to interact with.

    How can a Member pay a Local Partner for a Transfer?
    Crypto Bitcoin or Ethereum
    Payment card Mastercard or VISA
    Cash Local currency

    Where does the Tigereum come from for a Transfer?
    The Local Partner supplies the Tigereum for a Transfer from their digital wallet on the Local Partner Admin Portal.

    What daily limits apply?
    Guest   Member
    Crypto   USD$250 worth of TIG USD$10,000 worth of TIG
    Payment card   USD$250 worth of TIG USD$250 worth of TIG
    Cash USD$250 worth of TIG if no ID USD$1,000 worth of TIG if ID is shown to a Local Partner USD$1,000 worth of TIG

    Where does the payment from the Member go?
    The Local Partner who creates the Transfer receives the payment from the Member.

    What is the payment process for Local Partners?
    Crypto Bitcoin Deposited into Local Partner’s Bitcoin wallet Blockchain
    Ethereum Deposited into Local Partner’s Ethereum wallet Blockchain
    Payment card Mastercard/VISA TIG is immediately deposited into Local Partner’s digital wallet to cover the Transfer We receive the card payment amount from our bank at the end of each week
    Cash Local currency Cash is received directly by Local Partner

    What data is stored on a Transfer when it is created?
    Each Transfer created on our Community Platform will certify: (i) the amount of Tigereum digital currency ( the number of TIG); (ii) a unique digital wallet address where that Tigereum is being held on the blockchain for the benefit of the bearer of the Transfer; (iii) the date and time the Transfer was created (iv) digital signatures representing the identities of the Community Member and Local Partner who interacted to create the Transfer; (v) a unique reference number for tracking the Transfer interaction on our Community Platform; and (vi) a URL link so that the Transfer can be shared on social media.

    How does a Member get a Transfer from a Local Partner?
    The method for creating and sending a Transfer to a Member depends on the payment method selected by the Member:
    Payment Method How the Transfer is created
    Crypto Members receive their Transfer directly from our Community Platform using one of our apps ( Website, Facebook and Telegram)
    Payment card Members receive their Transfer directly from our Community Platform using one of our apps (Website, Facebook and Telegram)
    Cash Members receive their Transfer directly from the Local Partner Local Partners will create the Transfer for the Member using the Local Partner Admin Portal (on mobile, tablet, laptop or PC) Local Partners will send the Transfer to the Member when the cash is received Members can choose to receive their Transfer by whatever social media they prefer (Facebook, Telegram, Whatsapp, Skype, mobile phone text or email)

    How is the price of Tigereum set?
    A Member who uses our Community Platform to get a Transfer pays the Local Partner the coinmarketcap.com price of Tigereum plus 5%. For example, if the price of Tigereum on coinmarketcap.com is 20 cents, the price of Tigereum for the Transfer would be 21 cents.

    LOCAL PARTNERS ALSO REDEEM TRANSFERS

    Who can redeem a Transfer on our Community Platform?
    Only Local Partners can redeem Transfers.

    What currency can a Transfer be redeemed in?
    Transfers can be redeemed in any currency where we have a Local Partner.

    How does a Member redeem a Transfer?
    Cash Members can redeem their Transfer with a Local Partner for cash in person
    Bank Deposit Members can redeem their Transfer with a Local Partner and get the sale proceeds deposited into their bank account

    CASH REDEMPTIONS

    How can a Transfer be redeemed for cash?
    Any Member can redeem a Transfer with a Local Partner in their country for cash in their local currency.

    Where does the cash come from?
    Local Partners provide cash to redeem a Transfer from their own cash resources in their local currency.

    What price of Tigereum is the Transfer redeemed for?
    Tigereum’s redemption price on our Community Platform is the coinmarketcap.com price less 5%. For example, if the price of Tigereum on coinmarketcap.com is 20 cents, the redemption price of Tigereum for the Transfer would be 19 cents.

    How does a Local Partner do this?
    Local Partners will pay cash to the Member who is redeeming the Transfer and will then log on to the Local Partner Admin Portal to cancel the Transfer.

    What happens to the Tigereum from the redeemed Transfer?
    Tigereum from the redeemed Transfer automatically transfers to the TIG wallet address of the Local Partner.

    BANK DEPOSIT REDEMPTIONS

    How to redeem a Transfer for a bank deposit?
    Any Member can redeem a Transfer with a Local Partner in their country by receiving a local bank deposit in their local currency which is deposited into the Member’s bank account.

    Which Local Partner will perform the bank deposit?
    A Member redeeming a Transfer will select a Local Partner in their country on our Community Platform from a list of Local Partners in their country. If a Member does not select a Local Partner, Local Partners in that country will take turns to execute redemptions as they arise.

    How does the Local Partner know the Member’s bank account details?
    A Member redeeming a Transfer nominates a local bank account that they want the local currency value of the Transfer deposited into (or the account details can be saved in their profile).

    Who performs the bank deposit?
    Local Partners perform the bank deposit using their own bank funds in their local currency.

    What price of Tigereum is the Transfer redeemed for?
    Tigereum’s redemption price on our Community Platform is the coinmarketcap.com price less 5%. For example, if the price of Tigereum on coinmarketcap.com is 20 cents, the redemption price of Tigereum for the Transfer would be 19 cents.

    When must the bank deposit be made?
    Local Partners must transfer money to the Member’s nominated bank account from the Local Partner’s local bank account on the same day, and must then record the transfer details on the Local Partner Admin Portal.

    What happens to the Tigereum from the redeemed Transfer?
    Tigereum from the redeemed Transfer automatically transfers to the TIG wallet address of the Local Partner

    Security Deposit
    A Local Partner must have enough TIG in their Security Deposit wallet to cover this redemption. The amount of the redeemed Transfer will be escrowed until either the redeeming Member confirms that the funds have been received into their account, or 14 days has passed.

    BECOME A LOCAL PARTNER IN YOUR COUNTRY

    How do I become a Local Partner?
    You can apply to become a Local Partner on our website www.tigereum.io

    What is required to apply?
    Local Partners first need to provide Identity Verification. You must be over 18 years of age. We will complete a PEP/Sanction check. You must not be from a sanctioned country.

    Once approved, you will be given access to our Partner Portal. This will have new and unique Bitcoin, Ethereum and Tigereum wallets set up automatically for you to use. You will need to set up your own local currency bank account for Transfer redemptions to bank accounts. A minimum Security Deposit of 20,000 TIG will be required for this.

    All Transfer transactions must go through our Partner Portal. You must use the digital wallets we set up for you, and you must use the bank account you set up for this purpose, and you must record all cash transactions.

    Transactions are capped by the Partner Portal at USD$10,000 worth of TIG per day across all channels.

    You are required to have enough Tigereum in your TIG wallet to support any Transfers you create. You can buy more TIG whenever you need it from any of the exchanges where Tigereum is listed.

    We will monitor and audit Local Partner to ensure compliance with our Community Rules.

    Local Partners will pay 1% of the value of all Transfers they create to our community, and 1% of the value of all Transfers they redeem.

    What are the legal requirements of Local Partners?
    Local Partners need to comply with our Community Rules, Privacy Policy and Code of Conduct. These documents are on our website.

    Local Partners need to use the Standard Terms for the contract between themselves and Community Members when creating or redeeming a Transfer.

    Our Community Rules, Privacy Policy, Code of Conduct and Standard Terms are published on our website.

    Local Partners need to be aware of and satisfy their own local laws and regulations.

    We will not tolerate abuse of our Community Platform for fraud, money-laundering or terrorist financing.

    Will there be more than one Local Partner in each county?
    We aim to enrol as many Local Partners as possible in each country so that our Community can grow quickly and be serviced locally.

    The barrier to entry for Local Partners is very low, and our model is highly scalable. It is possible to be a Local Partner with not much more than a mobile phone to access our Partner Portal.

    In underbanked countries where cash is used to create and redeem Transfers, we would hope to have many Local Partners in key cities and regional towns so that anyone can join our Community and be serviced locally by our Local Partners.

    Will there be any territory or exclusivity?
    No, Local Partners will not have any territory or exclusivity within their country, but they must only operate in their own country in their local currency.

    What are Local Partner Groups?
    We encourage groups of Local Partners to form.

    We anticipate this model will suit existing distribution networks in some countries, especially underbanked countries.

    If you choose to set up a group, we will deduct an additional 1% fee from the Transfers created by Local Partners in your group and pay that to you in Tigereum.

    EXCHANGES


    Here are links to all the crypto exchanges which Tigereum is listed on, for you to buy and sell TIG when you need to:

    COSS
    • https://exchange.coss.io/exchange/tig-eth (TIG/ETH)
    • https://exchange.coss.io/exchange/tig-btc (TIG/BTC)
    GETBTC
    • https://getbtc.org (BTC/TIG)
    OCTAEX
    • https://octaex.com/trade/index/market/tig_btc
    • https://octaex.com/trade/index/market/tig_eth
    ETHERDELTA
    • https://etherdelta.com/#0xeee2d00eb7deb8dd6924187f5aa3496b7d06e62a-ETH
    FORKDELTA
    • https://forkdelta.github.io/#!/trade/TIG-ETH
    ETHERFLYER
    • https://www.etherflyer.com/trade.html?pairs=TIG-ETH
    ETHENMARKET
    • https://ethen.market/token/eee2d00eb7deb8dd6924187f5aa3496b7d06e62a
    RADAR RELAY
    • https://app.radarrelay.com/TIG/WETH
    TRUST WALLET
    • https://trustwalletapp.com (and install the Trust Wallet app)


    WE HOPE YOU WILL BECOME A LOCAL PARTNER
    We launched our Local Partner testing program on Friday 1 June 2018 and it ran for a month.

    We commenced our Local Partner program on 1 July 2018 in preparation for our BETA launch at the end of July. During July, we hope to get enough Local Partners to support BETA in many countries.

    Please also let us know if you are interested in setting up a Group of Local Partners in your country.

    Please email Darren Olney-Fraser at dof@tigereum.io or PM him on Telegram @darrenof if you want to join our Local Partner Program or set up a Local Partner Group.

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